1. International freight for the difference

The import of materials for integrated circuits (IC) categories of the Ai Xixin City Purchasing Platform is exempted from basic international freight

Due to the overweight situation of some models (such as fans, cables, modules, etc.) procurement, large volume or heavy weight, the customer needs to pay the shipping rate difference beyond the part.When there is an overweight, our customer service staff will contact you to remind you to make up the shipping cost.

2. Tariffs, commodity inspection, 3C costs

According to national customs regulations:

Integrated circuit (IC) class imported tariff -free

Non-integrated circuit components (such as relay, passenger filter, attenuation, various modules, cables, etc.) may need an additional 3%-12%tariffs of 3%-12%

Switching, fuse, gas discharge pipes, etc. The commodity inspection and 3C certification costs. If the order you submit is a model that needs to pay the tariff or other customs declaration costs, our customer service staff will notify you as soon as possible and inform the supplementary related matters.

3. About the embargo model

Ai Xixin CityStrictly abide by the relevant export restrictions of overseas suppliers, and any model involving export restrictions/embargo will not be purchased for order. The specific situation must be determined according to the supplier's shipments.Sometimes it may occur temporarily before the delivery is informed of the export restriction/scope of the embargo, and the refund of the bill is required.Any loss caused by this, Ai Xixin City will not bear responsibility.We have a deep apology to bring you inconvenience, please forgive me.

4. Order review mechanism

Due to the tariffs, embargo and other conditions that may exist,Ai Xixin CitySet the order review mechanism.After the user is successfully submitted to the order, the customer service personnel who need to confirm the order by the customer service staff of Aixinxin City, and pay before paying.The specific status of the order review can be logged in to the membership center for viewing, or contact customer service online for details.

5. Model data update delay problem

All the data of Ai Xixin City website comes from the corresponding supplier, and basically guarantee real -time updates.However, due to supplier inventory data for the global open or supplier website data update, there may be some errors such as the spot price and inventory information you see when purchasing.After the order is successfully placed, if the order status is updated toAvailable ordersPlease pay as soon as possible to avoid changes in prices and inventory.If you have any questions, our customer service staff will contact you as soon as possible. 

Reminder: After submitting the order, please ensure that the order status is indeed updated asAvailable orders; Then pay for payment to avoid other problems due to unspeakable payment after payment.